Artmo members ship your purchase within 14 days via major carriers. The shipping period will vary depending on your location and the extent of packaging and handling required for each purchase. For example, an unframed limited edition that is shipped in a tube would take less time than a large framed original that requires special crating. A 7 day return policy makes your purchase at Artmo.com completely risk free.

If for any reason you are not absolutely satisfied with your purchase, simply notify us within seven days of your receipt of the artwork. You may return the artwork for a full refund or it can be exchanged. In each case you pay only the shipping. Returned artwork must be suitably insured and re-sent in the same packing materials in which it was originally sent.

In the unlikely event that the artwork arrives damaged, please e-mail us at customer.care@artmo.com. Our Customer Care representative will guide you through your options. These may include replacing the damaged artwork, credit towards another purchase, or a full refund.

Online Color Consistency

At Artmo we strive to make sure that all of the artwork displayed on the site is shown in the most accurate fashion possible. However it is possible that due to the make and model of both your computer’s video card and monitor, the colors shown on your computer may not be exactly the same as the actual artwork. Artmo has no control over this scenario and assumes that when you purchase a piece of art that the artwork ordered may not be exactly the same as seen on the website. However if you are unsatisfied with your purchase just follow the return policies outlined above.